MANAJEMEN KECERDASAN EMOSI GURU MENGATASI KENAKALAN REMAJA

Abstract

Emotional intelligence management is one of the important concerns for the world of education, teachers are responsible for educating, teaching, training, and are expected to have emotional intelligence management. This study aims to determine the emotional intelligence management of teachers in overcoming juvenile delinquency in high school/vocational high school students (SMA/SMK). This research method uses literature review, namely by collecting various reference sources related to emotional intelligence management in overcoming juvenile delinquency, the data collected is analyzed using content analysis methods. The occurrence of high school students is the lack of teacher emotional intelligence in understanding, paying attention, communicating effectively, and feelings that are less sensitive to adolescents which results in high school students being less able to channel their talents, interests, and creativity so that high school students as teenagers express their desires with activities. activities that violate norms, both legal, social, customary, and religious norms. The results of this study found juvenile delinquency caused by various factors, including internal and external factors. External factors include the teacher's emotional intelligence.